So you have received an order from a customer. Depending on your product and production process, you will need the customization in a different format.
The first step would be to open the “Orders” tab in the Fancy Product Designer app. Here you will see this screen:
With a click on the order, you can open a list of all items in that order and by clicking on the eye symbol on a specific item, the app will open the details of that product with all the customization details:
In this detail screen, it’s possible to manage the layers or edit the printing box if something is missing or doesn’t suit your needs. Don't worry about making changes here. The changes you make will show in the export, but will not be saved so if something goes wrong you can just reopen the product.
At the top of the page, you can see the Print-Ready and Basic export options.
If you have booked a subscription Professional or upwards, the Print-Ready-Export is available to you. With it, you can select either PNG, JPEG, PDF, or a zip file with the PDF + Font Files or with the PDF + Custom Images. Other features are:
Defining a printing area with boxes
Defining any size for the exported printing area (A1, A2... or a custom size in MM)
Embedded Fonts
Excluding layers from export
Exporting to JPEG or PNG in any DPI
For more information about how to set up your products for the Print-Ready-Export, please see also this article. Also, it would be possible to custom develop more functionality for you (at extra costs), i.e. as soon as you receive an order from a customer, the system automatically sends the customized product as a print-ready file to the Site Owner or it can also be sent automatically to the customer as soon as the order is paid.
In the basic export, the features are:
Rescaling the exported format
Excluding layers from export
Additionally, output details (measurements and used colors) as well as a list of the added customization materials are located on the right side of the page. Added images can be exported separately here.
By downloading the file(s), you make the files available on your computer to give them to the printer or make them available for whatever step comes next in your production process.