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Fancy Product Designer & Multistep Product Configurator


images cannot be loaded


we purchased your product a couple days ago. Unfortunately we cannot work with the plugin(s) since the following error message appears:

The image with the URL
can not be loaded into the canvas.

    The URL is not correct!
    The image has been blocked by CORS policy. You need to host the image under the same protocol and domain or enable 'Access-Control-Allow-Origin' on the server where you host the image. Read more about it here.

We followed your guidelines from this thread https://support.fancyproductdesigner.com/support/discussions/topics/13000024126 but it does not work. What can we do?


1 person has this question

having the same problem - loaded an image of a notebook cover as the base, but I get the same notice.


Please open a support ticket so we can have a closer look at your issue. 

Same problem

Same problem here

You can also see whether this helps: https://support.fancyproductdesigner.com/support/solutions/articles/5000592148-common-problems-and-solving-them 

(If you moved your site from http to https for example)

or you have to enable CORS on the CDN-server. For more information check: https://enable-cors.org/.

Hi there. In my case i runned a plugin called REALLY SIMPLE SSL. And there problem is solved. I had moved from http to https. Take Care.

The same problem and no body can help me.

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