Thanks for the reply Adam. I did exactly what you said and it still didn't work, however with the new update all is working well. Thank you!
I too am experiencing this - great to see the support team replied to you... bet this thread is months old with still no word from support.
That's because this is a community forum, not actually the primary way of contacting support so we will not always answer here. Please open a ticket if you have issue you want us to have a look at.
Meelad Yaqo
Is anyone else having trouble assigning the fancy products to a category? I am able to assign the product to a category but it does not stay assigned when I go off the main fancy products designer page, is there something I'm missing?