Welcome to the support center for

Fancy Product Designer & Multistep Product Configurator

„ A search query does not hurt! ”

Discussions Fancy Product Designer Community Discussions
Start a new topic
Answered

The URL is not correct!

 Hello,


When I try to add an image to the canvas, I upload the image to the web, select it, and the following message appears:


The image with the URL
http://www.kivike.es/wp-content/uploads/2019/05/camiseta-blanca.png
can not be loaded into the canvas.


Troubleshooting

  • The URL is not correct!
  • The image has been blocked by CORS policy. You need to host the image under the same protocol and domain or enable 'Access-Control-Allow-Origin' on the server where you host the image. Read more about it here.

I've tried to fix it and I've done what this tutorial says: https://www.siteground.com/kb/cross-origin-resource-sharing-cors/ but the same message keeps coming out.

How can I fix it?


Regards.

Answer

You have to enable CORS on the CDN-server. For more information check: https://enable-cors.org/.

Hi.

we are encountered the same problem.

On our server CORS is enabled - https://securityheaders.com/?q=www.forthree.com&followRedirects=on

Any clue what could be wrong?

thx
Max

I ALSO have the same problem, I have 4 weeks trying to solve and nothing works for me, somebody can help with some video, I don't have much knowledge about this.


Nancy

you can also open a support ticket on our website so we can help you with this issue. 

Login or Signup to post a comment