I am using FPD 4.8.2 and FPD Plus 1.3.5 in Wordpress 6.1.1 and having an issue where the customized image isn't showing all of the time in client or admin emails. I know it is not showing in a Gmail email but fine for me in Exchange 365 and Outlook.
Another customer can't see it in Windows Mail. Any ideas on this would be great. Attached is a photo of the order confirmation and a blank preview image.
Please follow the previous related discussion on this issue. If you still don't get the issue resolved, feel free to "Submit a Ticket" so that our support team can have a closer look at the issue.
Please follow the previous related discussion on this issue. If you still don't get the issue resolved, feel free to "Submit a Ticket" so that our support team can have a closer look at the issue.
Hello,
I am using FPD 4.8.2 and FPD Plus 1.3.5 in Wordpress 6.1.1 and having an issue where the customized image isn't showing all of the time in client or admin emails. I know it is not showing in a Gmail email but fine for me in Exchange 365 and Outlook.
Another customer can't see it in Windows Mail. Any ideas on this would be great. Attached is a photo of the order confirmation and a blank preview image.
Thank you in advance.
Attachments (1)
No Prieview.jpg
60.9 KB
0 Votes
FPD Helper posted about 1 year ago Best Answer
Hello Richard Gere,
Please follow the previous related discussion on this issue. If you still don't get the issue resolved, feel free to "Submit a Ticket" so that our support team can have a closer look at the issue.
Relevant Issue discussion:
https://support.fancyproductdesigner.com/support/discussions/topics/13000030366
Submit the Ticket Here:
https://support.fancyproductdesigner.com/support/tickets/new
0 Votes
2 Comments
Richard Geer posted about 1 year ago
Thank you very much, checking out your links now.
0 Votes
FPD Helper posted about 1 year ago Answer
Hello Richard Gere,
Please follow the previous related discussion on this issue. If you still don't get the issue resolved, feel free to "Submit a Ticket" so that our support team can have a closer look at the issue.
Relevant Issue discussion:
https://support.fancyproductdesigner.com/support/discussions/topics/13000030366
Submit the Ticket Here:
https://support.fancyproductdesigner.com/support/tickets/new
0 Votes
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