"Print-Ready Export" is not working

Posted 7 months by Confianza Co., Ltd.

Post a topic

Pinned Topic

Answered

Confianza Co., Ltd.

Hi.

I'm beginner, but thank you.

"Print-Ready Export" is not working for a few days.

The warning "Remote file could not be created. Please try again!" is displayed.

Or, the export never ends. I can't export any PDF, PNG and JPG.

It seems that the Plugin and Server are not working.

What should I do?

"Basic Export" and "Single Element" are working.

Please check.

1 Votes

rady kal posted 7 months Admin Best Answer

Please update to Pro export 1.3.0. We just changed the server for the print export.

0 Votes

29 Comments

Tas Zsolt posted 26 days

Hello,

I have FPD 4.7.9 and Export Pro 1.3.1 and still getting 500 Internal Server error when trying to download a PDF after I modified the uploaded images slightly inside the order.

0 Votes

daniel posted about 1 month

It is absurd that they do not respond from support and solve this, it is disappointing me and all this. It is not normal that we have to help each other. I had this same problem. I have all the plugins, wordpress, theme updated with the last versions. One day the plugin stopped exporting the files. How did I fix it? after trying many things it occurred to me to empty the folders where the PRO EXPORT plugin stores the files on my server. then it worked again

2 Votes

Alex Alistar posted 3 months

Hi Guys,

How did you solve the issue? I am still facing it, no support from the development team :)
I've tried removing the limits, different other options, nothing worked.

Thank you!

0 Votes

Alex Alistar posted 3 months

Hi Guys,
Same issue here: "internal server error" when trying to download a print-ready file.

Reinstalling wordpress is not a solution.

It looks like for a certain product, if the customer is using the standard colour, it works fine. If the customer changes the colour, the export could not be done anymore.
No answer from the developer since months.

This is not ok.

0 Votes

Turquess posted 4 months

Try a clean installation of wordpress and newest version of FPD plugin and Export Pro. In my case some errors was caused by another installed plugin... Some errors I have when I have the newest version of FPD but no of Export Pro. Maybe there can be problem....

0 Votes

Nils posted 4 months

the plugin only has errors. Usually no download is possible (server error). Or no text is displayed again. The Pro Export plugin is just bad, I wish I could give it back

0 Votes

covololo posted 4 months

In our case, letters are simply left out.

As a PDF, everything is normal. When I put it into COrel Draw, letters are always missing.

0 Votes

V.I. posted 4 months

It does not work for all orders.

it doesn't work for some products. Until a few days ago it was ok. it hasn't been working well for a few days. he is extremely frustrated

0 Votes

Lukes posted 4 months

Hi, It's working ;-) There are some small bugs, but its working. I'm using it every day. There were problem becase there were update of Export Pro and it stop working until you update to newest version FPD plugin too.

0 Votes

Angie Hill posted 4 months

Can anyone confirm that Pro Export is working? I need to buy the plug in but don't want to if it isn't being supported. Thanks

0 Votes

Wieland posted 5 months

Hi, same problem now here.

I'm using the latest version 1.3.1 for Export Pro and 4.7.7 for FPD.

In the backend i'm receiving error 500 in the admin-ajax.php script (after loading 2min Creating file..). Is the remote server down?

Is it possible to process the export on my own server? My client can't handle any orders right now..

1 Votes

marcrix posted 6 months

I have also an internal server error and cannot Export anything for download from Backend. Did someone found a solution for that issue?

0 Votes

scott posted 6 months

I just purchased and installed the Pro Export addon for a client and am receiving the same issue with the Print Ready file.

0 Votes

Michael Kenis posted 7 months

Please fix, keeps loading and nothing happens.

0 Votes

Confianza Co., Ltd. posted 7 months

Thank you for updating the plugin.

But unfortunately there is no change.

I'm still getting errors.

Please improve it, please.

0 Votes

Michael Kenis posted 7 months

Same again! Error

0 Votes

Damian Hachula posted 7 months

I get "internal server error" all the time. Do something with this!

0 Votes

Håkan Lindfors posted 7 months

Seems to be working again today.....but without me updating anything.

0 Votes

Håkan Lindfors posted 7 months

How do I update the plugin?? Haven´t bought it on Envato market to begin with.

I have FPD 4.7.4 and FPD PRO Export 1.2.7 with an active Professional subscription.

But now i can´t export any orders!?

Need this fixed asap

0 Votes

Johan Jouret posted 7 months

I am having the same issue.
When the order has been saved, I get the message "Remote file could not be created. Please try again!" in the woocommerce backend.

This error is removing the VAT and the shipping details from the order.

Is there an official solution to this yet, that actually works?

0 Votes

Michael Kenis posted 7 months

Some issue here.

0 Votes

Damian Hachula posted 7 months

I've updated FPD to 4.7.6 (via Envato Market) and Pro Export to 1.3, but it's still not working. After 120 seconds I get message "Process cancelled". What should I do?

0 Votes

rady kal posted 7 months Admin

https://support.fancyproductdesigner.com/support/solutions/articles/5000582931-installing-and-keeping-the-wordpress-plugins-up-to-date

0 Votes

Turquess posted 7 months

I have the same problem, but where I can download this new version?

0 Votes

Confianza Co., Ltd. posted 7 months

We have already updated. It looks strange after this update.

I get an error message when I try to export the data. And it times out after 120 seconds.

I tried reverting to the previous version, but it doesn't change.

Please confirm.

0 Votes