Welcome to the support center for

Fancy Product Designer & Multistep Product Configurator

FPD shortcodes not working

Hello! I am trying to use the "products" and "designs" shortcode and they are not working. They were working for years, but broke suddenly. I have tried using them on a test site with no other plugins with the same result -- the container for the shortcode is blank. Has anyone else reported this? Check this product:

https://westlaconferencesuite.com/product/testing-testing/

You'll see the area under "Swap Hood" is blank

this is the shortcode I'm using: 

[fpd_module type="products"]


Please let me know if you have any insight. Thank you!


1 person has this question

Hi,


could you please contact us via our support center, so we can help you to sort out the issue.


http://support.fancyproductdesigner.com/support/tickets/new


Thank you


Comments to this discussion are now closed!