Genius is here | Our new professional services including PRO export and AI features.

@ Jeremy

If you have a specific issue, please open a ticket. Without any link to your website we can not assist.

You never replied to my comment...

@Jasmin

In future updates, the export add-on will remain usable, but we won't be adding new features to it. Additionally, we're introducing the Pro export via Genius, which features the NodeCanvas export method. This method supports certain text properties not available in svg2pdf. However, implementing NodeCanvas requires hosting it on a high-cost server for us to ensure stability and accessibility for all customers.

The reason I purchased the Pro export plugin is that it is a one-time fee.

How long can I use the PRO export plugin without restrictions in the future?

Will the PRO export plugin continue to receive updates so that it is always compatible with the latest Wordpress/WooCommerce/Fancy Product Designer version?

Am I forced to choose a subscription plan in the future?

yes advanced editing is enabled and I'm just uploading a jpg.

I checked the code and the advanced tools are being hidden even though they're enabled in the settings. Is there another setting that could be causing it to be hidden?

Did you enable "advanced editing" in custom images? This also only works for uploaded images by the customer and bitmap images.

Yeh I have those all enabled. It’s not showing up on the edit image toolbar as shown in the picture I attached and someone else is having the same issue 

Here is the guide where the "Remove Background" option appears: https://support.fancyproductdesigner.com/support/solutions/articles/13000103601-enabling-ai-features-genius-

If you have any suggestion for that, just let us know.

@Jeremy

Just test the Ai service and it is working for us. Right now there is no API to display the current requests/month, but we will add that soon.

This is buggy. The AI background remover shows up on AI generated images but throws up this error.

The text-to-image doesn't work every time either. See here

And how do we know how many requests we've made in any given month?

Thanks!

Same for me. I don't see the option to remove the background in the edit image toolbar

remove background function is not visible. I think customer will not see on there. Can we change it place? Best area; when upload finish, ask to customers "wish remove background?"

Shame

When I bought this plugin it was because it was a one-time payment, with time I was including the rest of the Add-ons, and it was ok because it was also a one-time payment, now you guys go on the famous subscription that everybody wants, and it's understandable because it provide so much income.  I am very sorry, but I think that is time to move forward with another plugin, there are more options cheaper than 50 euros a month.

I think that your plugin has improved a lot and you deserve more, but I can't afford it, so thanks for everything, but from today I will start looking for other alternatives.

Agree completely with everything said. I was just on the verge of buying the PRO Export after testing the export function through ADMIN and it is far more cost effective in the long run. One of the primary reasons I was sticking with FPD was the opportunity to upgrade to this solution. Having ONLY a subscription option is really too bad. Why not continue to offer both options? There are several plugins out there that do this. 

Honestly, I would much prefer access to the API and allow me to export to whatever file storage I want beyond Dropbox and AWS. 

@Jeremy

That is one good thing about Genius - no other plugin needs to be installed. After subscribing to a plan, you will get a license key, which you enter the Genius backend settings and you are ready to go.

To get Genius, do I just sign up to the premium service? Will it give me a different zip to install?

As previously stated, you can continue utilizing the Pro export add-on alongside the update, without the necessity to opt into subscription plans.

We've received numerous messages indicating that the initial price of 199€ was perceived as steep by several customers looking to start their businesses. In response, we now provide a subscription-based pricing model, a common approach for services of this nature.

It is sad to read as it has been less than 11 months since I bought the PRO Export add-on from you for €199.00. + extra support etc. In the 11 months you have completely rebuilt the product that I originally fell for, and now you are also creating a subscription model. Offering a 10% discount is not reasonable, you should be able to do better if it e.g. is under 12 or 24 months customers have paid you €199.00.

Like Raoul said! This is pretty much bait and switch tactics and are very wrong. Us that paid for these features should at least be grandfathered in and if moving on dont want to offer that to new customers that is fine but this is not…

I hate subscriptions, it's more expensive than my VPS monthly. I dont use "AI" sh*t, i just wanna export at high quality from my VPS Processing Power. Please give that option back, let people choose.

I know it's a business model. But you cant change things just like that and shuffle in people's neck a new subscription, let people choose.

We just launched our new service platform Genius.

That means we also do not offer longer the ADMIN subscriptions and the Pro export add-on for 199€. All customers who are already purchased one of these products will receive a 10% discount coupon when subscribing to one of the new plans in Genius. Just create a ticket and tell us your email that you used for the purchase. 

We also put all the code into one plugin, so there is no need to have an extra plugin installed in order to use the Pro export and the other features that comes with Genius.

On top of that we decreased the price of the Wordpress plugin from 79USD to 59USD. That change will also affect the cost of the support license and make it cheaper when extending the support.

I hate subscription when we are hosting our own website etc. Defeats the purpose. We rather have the integration done in a way we can use an api like dalle for text to images.  Not a great approach imho aside from the fact we paid the $200 and multiple support subscriptions putting the amount expended at close to $1000 

This week.

When will this be available?

@Mario

The Export add-on remains accessible for existing users, although it is no longer available for purchase by new clients. Feedback indicated that the original price of 199€ was prohibitive for many; hence, we have revised our pricing strategy. Our new approach introduces a more affordable entry point, enabling customers to grow their businesses using our solution with minimal initial investment.