Welcome to the support center for

Fancy Product Designer & Multistep Product Configurator

Designer Doesn't Load all Subcategories

Hi,


in my use case I am going to create a great hierarchy of design categories. For example, I created a category "Emblem" with the subcategories "Ball Sport" and "Recreational Sport" (and many others).


image

For some product view, I've chosen the main category "Emblem" for design selection in the customizer definitions.


image


However, the user can only see and select designer from the interim sub cagegory "Ball Sport":


image


This looks definitively like a bug. Can someone support or give me an introduction into the JS code (about 18k LOC...) so I can fix it on my own?



Greetings,

Thomas Kellermeier


PS: I saw the following thread but don't understand the reasoning why this should be intended.
https://support.fancyproductdesigner.com/support/discussions/topics/13000020225



1 person has this question

Login or Signup to post a comment