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Color picker not being displayed with custom added elements - jQuery

Hello there,

Color picker is displayed on a default text element added through products.json file, but when a user adds a custom text or image, the color picker is nowhere to be found: https://www.screencast.com/t/5w4kVC9S, even though the colors are set: https://www.screencast.com/t/ImLfLzOPzXT

Also, when adding a SVG design from json file, and setting the color picker: https://www.screencast.com/t/k0yydUFgp, when editing the SVG only one color is displayed and color picker is not activated: https://www.screencast.com/t/krFMoDogUC


Any help is appreciated.



Answer

You need to enable the color options in the plugin options for custom added elements, but thats also explained in the doc.

https://support.fancyproductdesigner.com/support/solutions/articles/5000581486-element-parameters

Thanks for the quick response rady kal, I appreciate it.


But, can you elaborate it a bit, since I have already seen that doc article, but hasn't helped me with this issue. Enable the colors how? I was under the impression that you just need to add one hex color for "colors" property in "customTextParameters" or "customTextParameters" objects, like I did https://www.screencast.com/t/ImLfLzOPzXT and same for svg designs: https://www.screencast.com/t/k0yydUFgp

Can you please let me know what I am doing wrong in the setup?

Best regards.

Please open a support ticket on our website, so we can have a closer look at your issue.  

Actually I managed to resolve the issue, adding colors: "1" instead colors: "#000" initiated the color picker. 

Thanks for your time.


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