Thanks for the quick response rady kal, I appreciate it.
But, can you elaborate it a bit, since I have already seen that doc article, but hasn't helped me with this issue. Enable the colors how? I was under the impression that you just need to add one hex color for "colors" property in "customTextParameters" or "customTextParameters" objects, like I did https://www.screencast.com/t/ImLfLzOPzXT and same for svg designs: https://www.screencast.com/t/k0yydUFgp
Can you please let me know what I am doing wrong in the setup?
Best regards.
0 Votes
rady kalposted
almost 4 years ago
AdminAnswer
You need to enable the color options in the plugin options for custom added elements, but thats also explained in the doc.
Hello there,
Color picker is displayed on a default text element added through products.json file, but when a user adds a custom text or image, the color picker is nowhere to be found: https://www.screencast.com/t/5w4kVC9S, even though the colors are set: https://www.screencast.com/t/ImLfLzOPzXT
Also, when adding a SVG design from json file, and setting the color picker: https://www.screencast.com/t/k0yydUFgp, when editing the SVG only one color is displayed and color picker is not activated: https://www.screencast.com/t/krFMoDogUC
Any help is appreciated.
0 Votes
rady kal posted almost 4 years ago Admin Best Answer
You need to enable the color options in the plugin options for custom added elements, but thats also explained in the doc.
https://support.fancyproductdesigner.com/support/solutions/articles/5000581486-element-parameters
0 Votes
4 Comments
James Sutherland posted almost 4 years ago
Actually I managed to resolve the issue, adding colors: "1" instead colors: "#000" initiated the color picker.
Thanks for your time.
0 Votes
rady kal posted almost 4 years ago Admin
Please open a support ticket on our website, so we can have a closer look at your issue.
0 Votes
James Sutherland posted almost 4 years ago
Thanks for the quick response rady kal, I appreciate it.
But, can you elaborate it a bit, since I have already seen that doc article, but hasn't helped me with this issue. Enable the colors how? I was under the impression that you just need to add one hex color for "colors" property in "customTextParameters" or "customTextParameters" objects, like I did https://www.screencast.com/t/ImLfLzOPzXT and same for svg designs: https://www.screencast.com/t/k0yydUFgp
Can you please let me know what I am doing wrong in the setup?
Best regards.
0 Votes
rady kal posted almost 4 years ago Admin Answer
You need to enable the color options in the plugin options for custom added elements, but thats also explained in the doc.
https://support.fancyproductdesigner.com/support/solutions/articles/5000581486-element-parameters
0 Votes
Login or Sign up to post a comment