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Fancy Product Designer & Multistep Product Configurator


Color picker not being displayed with custom added elements - jQuery

Hello there,

Color picker is displayed on a default text element added through products.json file, but when a user adds a custom text or image, the color picker is nowhere to be found: https://www.screencast.com/t/5w4kVC9S, even though the colors are set: https://www.screencast.com/t/ImLfLzOPzXT

Also, when adding a SVG design from json file, and setting the color picker: https://www.screencast.com/t/k0yydUFgp, when editing the SVG only one color is displayed and color picker is not activated: https://www.screencast.com/t/krFMoDogUC

Any help is appreciated.


You need to enable the color options in the plugin options for custom added elements, but thats also explained in the doc.


Thanks for the quick response rady kal, I appreciate it.

But, can you elaborate it a bit, since I have already seen that doc article, but hasn't helped me with this issue. Enable the colors how? I was under the impression that you just need to add one hex color for "colors" property in "customTextParameters" or "customTextParameters" objects, like I did https://www.screencast.com/t/ImLfLzOPzXT and same for svg designs: https://www.screencast.com/t/k0yydUFgp

Can you please let me know what I am doing wrong in the setup?

Best regards.

Please open a support ticket on our website, so we can have a closer look at your issue.  

Actually I managed to resolve the issue, adding colors: "1" instead colors: "#000" initiated the color picker. 

Thanks for your time.

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