Answered

Image gets cropped when i change the color

Tim tim tOn

started a topic over 5 years ago

Hello,

when i change the color of my png image the image gets cropped without any permission. Any idea why this happens?

This is how it should look (and looks when i load the page):

And this is how it looks when i change the color:

Rafael D
said over 5 years ago

Please open a support ticket on our website so we can have a closer look at your issue.
G

Geoffrey Stertz
said over 5 years ago

I am having the exact same issue. Here's a video I made showing what happens:

https://www.dropbox.com/s/o8syv20yr25gfiw/fpd-color%20change%20issue.mov?dl=0
C

Christian Unverricht
said over 4 years ago

Hi there, I know this is an older post but I'm having the same issue, there's also another post here (https://support.fancyproductdesigner.com/support/discussions/topics/13000023934) wich seems to be related to the same problem.
Was there a fix for this?
It works fine on my end but my coworker is having that problem and because i'm in homeoffice i can't really check on his PC right now :/

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