Rafael D posted
about 6 years ago
AdminBest Answer
Thanks for letting me know. I uploaded the fix to codecanyon. Please download there again, the version number has not changed for this fix, so its still 3.8. I also removed the auto-updating function, please use the official envato market plugin, thats the best way to update all plugins and themes purchased on envato.
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12 Comments
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Rafael Dposted
almost 6 years ago
Admin
Please open a ticket if you need further help on this.
0 Votes
C
Christian Wußmannposted
almost 6 years ago
Sadly it doesn't work for me (my customer) it seems.
I've installed the latest update (downloaded it today) but still have problems with the $selector is not defined
It shows the form (name, email) and the send-button, but the designer itself won't load. Tried debug mode, no conflict mode, fabricjs 1.6.7 instead of 2.+..... nothing seems to help
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H
Hans Schipperijnposted
about 6 years ago
Works fine now. Thank you.
0 Votes
B
Brandy Jposted
about 6 years ago
Thank you for your fast support. It works for us :)
how can we Update without losing all the Product in the database? Just upload the files with FTP?
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1pressionposted
about 6 years ago
Thank you.
It was fixed it.
0 Votes
Rafael Dposted
about 6 years ago
AdminAnswer
Thanks for letting me know. I uploaded the fix to codecanyon. Please download there again, the version number has not changed for this fix, so its still 3.8. I also removed the auto-updating function, please use the official envato market plugin, thats the best way to update all plugins and themes purchased on envato.
0 Votes
H
Hans Schipperijnposted
about 6 years ago
Same here. I get an Uncaught ReferenceError: $selector is not defined.
0 Votes
B
Brandy Jposted
about 6 years ago
Same here.
0 Votes
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Hello,
After upate for last version.
All of my page with Fdp is blank.
My Wordpress vesrion: 4.9.7
Best.
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Rafael D posted about 6 years ago Admin Best Answer
Thanks for letting me know. I uploaded the fix to codecanyon. Please download there again, the version number has not changed for this fix, so its still 3.8. I also removed the auto-updating function, please use the official envato market plugin, thats the best way to update all plugins and themes purchased on envato.
0 Votes
12 Comments
Rafael D posted almost 6 years ago Admin
Please open a ticket if you need further help on this.
0 Votes
Christian Wußmann posted almost 6 years ago
Sadly it doesn't work for me (my customer) it seems.
I've installed the latest update (downloaded it today) but still have problems with the $selector is not defined
It shows the form (name, email) and the send-button, but the designer itself won't load.
Tried debug mode, no conflict mode, fabricjs 1.6.7 instead of 2.+..... nothing seems to help
0 Votes
Hans Schipperijn posted about 6 years ago
Works fine now. Thank you.
0 Votes
Brandy J posted about 6 years ago
Thank you for your fast support. It works for us :)
0 Votes
Richard Geer posted about 6 years ago
This fix worked for me. Thank you guys.
0 Votes
1pression posted about 6 years ago
Personally, I just delete the plugin.
And I reinstalled it.
That's all.
0 Votes
Rafael D posted about 6 years ago Admin
See https://support.fancyproductdesigner.com/support/solutions/articles/5000582931-updating-the-wordpress-plugins
0 Votes
Nivo posted about 6 years ago
how can we Update without losing all the Product in the database? Just upload the files with FTP?
0 Votes
1pression posted about 6 years ago
Thank you.
It was fixed it.
0 Votes
Rafael D posted about 6 years ago Admin Answer
Thanks for letting me know. I uploaded the fix to codecanyon. Please download there again, the version number has not changed for this fix, so its still 3.8. I also removed the auto-updating function, please use the official envato market plugin, thats the best way to update all plugins and themes purchased on envato.
0 Votes
Hans Schipperijn posted about 6 years ago
Same here. I get an Uncaught ReferenceError: $selector is not defined.
0 Votes
Brandy J posted about 6 years ago
Same here.
0 Votes