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Fancy Product Designer & Multistep Product Configurator

Order not loading, customer's text displaying instead the "Initializing...." text


FPD version 3.7.7,Woocommerce 3.2.3, Wordpress 4.9.6

I have the following problem for the second time in one month:

In in a particular order, when I click the "Load in order viewer" button to load the product a customer designed, the initialization spinner appears, but instead of the "Initializing.." text, displays the text the customer added to the design and it never loads.

Here's a screenshot


Plus this, two error appear in Developer tools:


The other orders load normally, but this particular one - not.

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