Answered

Unable to load the Load Demo

Hi, i am unable to load the demos "Load Demo".


its showing process, i tried from past two days with this new version.


Please look at this matter.


1 person has this question
  • Apologies for the late reply. In case you have not solved the problem by now, please create a new support ticket. As we might have to access your wp to find out what is wrong and sharing login data in the forum is generally a bad idea ;-)

  • I am also unable to load the demos "Load Demo". It keeps saying Something went wrong please try again. When I go to my media I see the Shadow PNG and the Base PNG just not the shirt for front and back. have tried it on different laptops nothing seams to work help.

     

  • Hi there, same issue. What is the fix?

     

  • In most pretty much every case this is caused by a server issue. Server issues in general are not part of the support, however please open a ticket and we'll try to help as best we can.

  • Has this been resolved?

  • YES


  • Hi - I cannot load the demo zip files - I don't get an error, it just goes to a blank page and loads nothing.


    How did you resolve your issue?

  • Try creating a random product with one view and one image layer manually first and then try to load the demos - that seemed to fix it for all users with this problem.

  • This did not fix it for me.

Login or Signup to post a comment