Answered

Product doesn't add to cart when adding too many Facebook images

Marc Tschudi

started a topic over 9 years ago

Hello all -

I'm having a problem where if the user uploads too many images through Facebook, the add to cart button just resets the fancy product designer. I do not have this problem when the user uploads from their computer or only uses Facebook for a few images. Any advice?

a

alexus
said over 9 years ago

I can test it too. At which number problem appear?
M

Marc Tschudi
said over 9 years ago

Thanks, alexus! There doesn't seem to be a specific number, but I think it's between 10 and 14. I have successfully added 12, but it is not consistent. The website is www.vibute.com

Product with 12 images: http://vibute.com/index.php/product/white-cottage/
Product with 14 images: http://vibute.com/index.php/product/cozy-barn/

Also, don't bother testing Instagram, it gives an error that I haven't figured out yet.
M

Marc Tschudi
said over 9 years ago

Thanks, alexus! I think my reply got caught in a filter. I don't know the exact number, but it seems to be between 10-14. The website is vibute dot com
a

alexus
said over 9 years ago

Cant test it now. I get error: "Not found" when try to add photo from facebook
a

alexus
said over 9 years ago

Its in my website
a

alexus
said over 9 years ago

Ok i resolved my problem and tested with 14 images from facebook. All work fine, product was added to cart. Do you tryed to disable another plugins it can be conflict.
M

Marc Tschudi
said over 9 years ago

Thanks for testing! I will try that now.
a

alexus
said over 9 years ago

And maybe this can help you http://support.fancyproductdesigner.com/support/solutions/articles/5000582917-increasing-php-ini-directives-to-send-large-amount-of-data-on-your-server
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Marc Tschudi
said over 9 years ago

Sorry, that was the original comment I sent that got caught in the filter.

I tried disabling any plugins that might conflict and I adjust my php.ini settings but I'm still encountering the problem. I was having the same problem before with locally uploaded images when I had FPD set to "Filereader Uploader." When I switched to "PHP Uploader" it fixed the problem. I'm assuming that the Facebook method uses a Javascript method similar to "Filereader Uploader." Is there a Javascript specific settings regarding upload sizes that I could try increasing? Or something else, perhaps?
a

alexus
said over 9 years ago

I think you need to create a ticket. I think this problem should be resolved by him
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Marc Tschudi
said over 9 years ago

It looks like he is on vacation for 3 weeks :(
r

rufo net
said over 9 years ago

having the same issue..

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