Good morning, no more orders have been displayed since yesterday evening. Nothing is being transferred in the Admin console either. No PDFs - nothing at all. What can we do?
Best regards
Chris
G
George Kepnick
said
10 days ago
I am having the same issue. Can you do a test and try and add 2-3 different custom / FPD items to your cart, check out.
Mine is only showing the first item, when they check out, in the order summary, and in my emails.
No images shown in my order panel, or in the customer emails.
If I disable FBD it seems to work fine.
I am using WP Engine to host if it matters. Was working fine until 9.6.24, some time in the afternoon.
Restoring my site to a previous version does not fix it, so it seems like some service is broken on FPD that requires a 3rd part or permission.
G
George Kepnick
said
10 days ago
Oh and I should mention if someone orders 3 items at $20 each, the total is $60.
The order will be $60 total, but only the first item will show up in the the order emails and on my back panel.
I am having the same issue. Can you do a test and try and add 2-3 different custom / FPD items to your cart, check out.
Mine is only showing the first item, when they check out, in the order summary, and in my emails.
No images shown in my order panel, or in the customer emails.
If I disable FBD it seems to work fine.
I am using WP Engine to host if it matters. Was working fine until 9.6.24, some time in the afternoon.
Restoring my site to a previous version does not fix it, so it seems like some service is broken on FPD that requires a 3rd part or permission.
Oh and I should mention if someone orders 3 items at $20 each, the total is $60.
The order will be $60 total, but only the first item will show up in the the order emails and on my back panel.
NOTHING shows up as an image though.