Desperately need to edit the "printing box", so it's "unlocked". Please help!

Posted 29 days ago by Marcel Lado

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Marcel Lado

Hi team,


Am I able to "unlock" the box size? In other words, I need a rectangle to embroider on a hat.


I need it to stretch like a rectangule and not a box. I need it wider, not taller. Please help! Screenshot attached. 


Thank you so, so much!

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FPD Helper

FPD Helper posted 28 days ago Best Answer

Try to set up the custom print size for the relevant item in the product builder > view option.

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sedrikharvyy posted 23 days ago

Hi all

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Marcel Lado posted 27 days ago

thank you SO SO much! I see it now : ) 

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FPD Helper

FPD Helper posted 28 days ago Answer

Try to set up the custom print size for the relevant item in the product builder > view option.

1 Votes

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