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Posted about 1 month ago by Eder Tuffic
Hi.
When I place an order via cell phone, the information is not recorded. The button for "Load in Order Viewer" does not appear on the order (https://prnt.sc/3OsPYSVr2ZR-).
I noticed that when I personalize (https://prnt.sc/PNv1O3gV_Ppt), complete the order and view the cart, I don't see the edited thumbnail (https://prnt.sc/0VQM56HbJQNl) and if I click on the link "Click here re-edit" the customization I made disappears (https://prnt.sc/rvRB0QDQooqK).
The product link is this: https://altage.com.br/produto/camiseta-personalizavel-altage/
Can you help me please?
Thanks.
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2 Comments
Eder Tuffic posted about 1 month ago
Ok, sent.
FPD Helper posted about 1 month ago
Please submit a support ticket here:https://support.fancyproductdesigner.com/support/tickets/new
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Hi.
When I place an order via cell phone, the information is not recorded. The button for "Load in Order Viewer" does not appear on the order (https://prnt.sc/3OsPYSVr2ZR-).
I noticed that when I personalize (https://prnt.sc/PNv1O3gV_Ppt), complete the order and view the cart, I don't see the edited thumbnail (https://prnt.sc/0VQM56HbJQNl) and if I click on the link "Click here re-edit" the customization I made disappears (https://prnt.sc/rvRB0QDQooqK).
The product link is this: https://altage.com.br/produto/camiseta-personalizavel-altage/
Can you help me please?
Thanks.
0 Votes
2 Comments
Eder Tuffic posted about 1 month ago
Ok, sent.
0 Votes
FPD Helper posted about 1 month ago
Please submit a support ticket here:
https://support.fancyproductdesigner.com/support/tickets/new
0 Votes
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