Names & Numbers Values are not shown in the summary email

Posted 5 months ago by flax250

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f
flax250

Hi,

previously, when a customer filled in the list of numbers and names, this also appeared in the summary email once the order had been completed.

Since we have updated the plugin to the new version (only a few days), this function seems to no longer be active.
I would like to ask if you could also reinstate this in the next update, as it is crucial for the customer to check the order and also for us.

I hope you can reinstate this feature soon.


Thank you

0 Votes

rady kal

rady kal posted 5 months ago Admin Best Answer

Will be changed in next update

1 Votes


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rady kal

rady kal posted 4 months ago Admin

@flax

Yes it is.

0 Votes

f

flax250 posted 4 months ago

Hi, has this already been implemented in recent updates or not yet?

0 Votes

f

flax250 posted 5 months ago

Perfect, thank you!

0 Votes

rady kal

rady kal posted 5 months ago Admin Answer

Will be changed in next update

1 Votes

f

flax250 posted 5 months ago

I activated the setting you suggested, now in the order summary I see the list but I also see a lot of other information that I am not interested in in the email, such as layer colours etc... (check my screenshot).


Before the big update a few months ago the list appeared by default in the order summary email without activating any settings, and for us it was perfect.


Also because in the shopping cart this list appears by default, I wonder why it does not also appear by default in the summary email.

0 Votes

rady kal

rady kal posted 5 months ago Admin

You have to enable of these two first options.

0 Votes

f

flax250 posted 5 months ago

Hi,

I am sorry but it still does not work for us, the list is not displayed in the email.


Do I have to activate some specific setting?

0 Votes

rady kal

rady kal posted 5 months ago Admin

Hi,


I just test this and for me it is showing up - in admin and customer mail. 

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