Hey I have updated to the new version and there are some changes in the ui, so I wanted to change some things in the ui composer, but can't save the changes, nothing happens when I click to the save ui button or if I want to save the ui design asa new. I have already turned of wp rocket, but its the same.
1 Votes
rady kal posted
13 days ago
AdminBest Answer
That is a bug in older version with guided tour. When you update to the latest version, it should work.
0 Votes
5 Comments
Sorted by
rady kalposted
13 days ago
AdminAnswer
That is a bug in older version with guided tour. When you update to the latest version, it should work.
0 Votes
f
flax250posted
19 days ago
I found the problem, at least the one concerning my case.
I had set up the "GUIDED TOUR" some actions that used to be available after the update were changed or removed, so not recognising the linked action did not allow saving.
By reconnecting or removing the non-functioning steps the saving worked again.
I think an error message would be appropriate, I hope it will be implemented soon so that other people don't waste time like I did.
0 Votes
v
viktorposted
19 days ago
@flax250 reseting the ui to default solved the problem for me
1 Votes
f
flax250posted
19 days ago
Same problem for me...
0 Votes
M
Moeen khanposted
2 months ago
Hello Viktor,
The issue you indicating isn't the plugin issue, it can be a conflict between plugins.Try deactivating plugins one by one except Fancy Product Designer and see if you can save changes in the UI composer. If it works, then one of your other plugins may be causing a conflict. Reactivate your plugins one by one to identify the conflicting plugin. Also, make sure to clear your website, and browser cache and then attempt to save changes again.
Hey I have updated to the new version and there are some changes in the ui, so I wanted to change some things in the ui composer, but can't save the changes, nothing happens when I click to the save ui button or if I want to save the ui design asa new. I have already turned of wp rocket, but its the same.
1 Votes
rady kal posted 13 days ago Admin Best Answer
That is a bug in older version with guided tour. When you update to the latest version, it should work.
0 Votes
5 Comments
rady kal posted 13 days ago Admin Answer
That is a bug in older version with guided tour. When you update to the latest version, it should work.
0 Votes
flax250 posted 19 days ago
I found the problem, at least the one concerning my case.
I had set up the "GUIDED TOUR" some actions that used to be available after the update were changed or removed, so not recognising the linked action did not allow saving.
By reconnecting or removing the non-functioning steps the saving worked again.
I think an error message would be appropriate, I hope it will be implemented soon so that other people don't waste time like I did.
0 Votes
viktor posted 19 days ago
@flax250 reseting the ui to default solved the problem for me
1 Votes
flax250 posted 19 days ago
Same problem for me...
0 Votes
Moeen khan posted 2 months ago
Hello Viktor,
The issue you indicating isn't the plugin issue, it can be a conflict between plugins.Try deactivating plugins one by one except Fancy Product Designer and see if you can save changes in the UI composer. If it works, then one of your other plugins may be causing a conflict. Reactivate your plugins one by one to identify the conflicting plugin. Also, make sure to clear your website, and browser cache and then attempt to save changes again.
Thanks
0 Votes
Login or Sign up to post a comment