Order viewer and download print-ready file is empty

Posted over 1 year ago by Marcus Do Carmo

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Marcus Do Carmo

I'm new at FPD but I read the guide and forums. I setup my shop and I finally have it all ready but was doing a test and for my surprise the link on the email “download print-ready file” goes to an empty page. 

There’s nothing to download. What am I doing wrong?


Please see screenshots below 

Many thanks in advance!


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Vilem Lepil posted over 1 year ago

I have exactly the same problem.

Pls, what we can do? 

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