Print-Ready Export" is still not working.

Posted 8 months by Confianza Co., Ltd.

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C
Confianza Co., Ltd.

Hi.

I have asked the same question before.

But it was not resolved, so I started a new topic.


"Print-Ready Export" is not working for a few weeks.

I get an error message when I try to export the data.

And it times out after 120 seconds.

I can't export any PDF, PNG and JPG.


I am using "Fancy Product Designer 4.7.7" and "Fancy Product Designer PRO Export 1.3.1".

The above versions of both products do not improve the problem.


Please improve them.

1 Votes


7 Comments

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Confianza Co., Ltd. posted 7 months

@YAM

We have just checked it.

Wow, it really is fixed! - I'm so glad!

This will save a lot of work time.

Thank you for figuring out what caused this, and for taking the time to fix it!

0 Votes

Y

YAM posted 7 months

I found the solution.


My server was denying access to REST API from overseas.

I was able to create a PDF by allowing access from overseas.


It doesn't work if the security plugin denies access to the REST API.

0 Votes

Y

YAM posted 7 months

I also use FPD 4.7.7 + Pro Export 1.3.1 but it doesn't work.


The following 403 error remains on the server.


/wp-json/fpd-export/v1.0/print_job/*****************


Other than that, 200 is fine.


The REST API works fine on my site.


Is there any improvement plan?

0 Votes

m

marcrix posted 8 months

Not yet. I am currently writing with the support and am hoping for a solution.

0 Votes

T

Tausif posted 8 months

Were you able to fix the problem? Seems I'm getting a similar issue.

0 Votes

r

ryan monson posted 8 months

I have the same problem..

0 Votes

m

marcrix posted 8 months

I have also the same issue with Pro Export since some days and cannot download any jpg or png files from backend or via a email download link. FPD 4.7.7 + Pro Export 1.3.1 I receive an internal server error and the following part of an the error after clicking the download email link: ...httpd.www/wp-content/plugins/fancy-product-designer-export/fancy-product-designer-export.php on line 274 Es gab einen kritischen Fehler auf deiner Website. Does anybody have a similar error message and found a solution?

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