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Posted 11 months ago by Ilaria Rocchi
Hello,
I am having some trouble with the PRO EXPORT settings. Despite having set the output details as follows:
Output file : JPEG
Hide Crop Marks: deactivated
Image DPI: 300 DPI
The file attached to the email order is a PDF. I can't seem to set it as a JPEG.
Is there anywhere else where I should look in order to fix this issue? I should be fairly simple but I cannot seem to fix it.
Any insight would be greatly appreciated!
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1 Comments
Ilaria Rocchi posted 11 months ago
Solved. I updated both Fancy Product Designer Plugin and Export Pro plugin to the latest version and the issue was resolved.
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Hello,
I am having some trouble with the PRO EXPORT settings. Despite having set the output details as follows:
Output file : JPEG
Hide Crop Marks: deactivated
Image DPI: 300 DPI
The file attached to the email order is a PDF. I can't seem to set it as a JPEG.
Is there anywhere else where I should look in order to fix this issue? I should be fairly simple but I cannot seem to fix it.
Any insight would be greatly appreciated!
0 Votes
1 Comments
Ilaria Rocchi posted 11 months ago
Solved. I updated both Fancy Product Designer Plugin and Export Pro plugin to the latest version and the issue was resolved.
0 Votes
Login or Sign up to post a comment