Not exporting text
Hello everyone,
I have Fancy Product Designer version 4.7.4
and Fancy Product Designer PRO Export version 1.2.7 in my wordpress + woocommerce website.
When I'm trying to export product design that have text to PNG/JPEG, the text not showing up
and if I'm trying to export to PDF, an error message pops :
SVGElemText: failed to open font "(Font name)" in PDFKit
How can I solve this problem?
I was having this issue as well. It turns out that only certain fonts work with the PDFkit:
https://support.fancyproductdesigner.com/support/solutions/articles/13000068728--pro-export-handpicked-google-fonts-for-print-ready-export
I changed mine to use Roboto. The error is gone. I think when exporting to PDF the devs need to limit the font choices, so users don't run into this error.