Welcome to the support center for

Fancy Product Designer & Multistep Product Configurator

Error when uploading image that has multiple dots in its name.


I am interested in buying the plugin but when I tested it on your site I received an error when I uploaded an image saved from WhatsApp.

WhatsApp automatically saves the image with the time it was sent and this shows up with dots. is this something that could be fixed by setting or not?

does it mean that an image sent from WhatsApp can not be uploaded to FPD?

Best regards,


Login or Signup to post a comment