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Fancy Product Designer & Multistep Product Configurator

Download Image Cannot Work on Mobile Device


Please see attached photo.

When using FPD on mobile device, the image download function does not work when tapping the "View" link (circled in photo):

  1. Cannot view .JPG when using the Download shortcode button
  2. Cannot view .JPG and .PNG when using the Download action icon on the design UI panel.

Download works well consistently for .PDF only.

This is happening on both Safari and Chrome on IOS mobile device.

Anyone else experiencing this? Please try out on your mobile and let me know.

Thank you.

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