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Fancy Product Designer & Multistep Product Configurator

3D cup image problem

 

I purchased 3d cup but I can't set it perfectly! The pictures I upload are always stretched, what should I do?

image

The original image is circular like this:

image


Hi, the print area must be reduced within the 3D file. The 3D cup for FPD is based on full-surface printing.

Hello Alexis Fibelkorn,


Are there any setting steps? Because I can’t find any relevant setting instructions!

Can I use screenshots or video recordings to tell me what to do?

https://www.vidyard.com/


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