Welcome to the support center for

Fancy Product Designer & Multistep Product Configurator

Answered

Fancy product design parsererro

Hi just finding out if anyone is having this problem when a customer try’s to add an image to make a design it don’t let them add the image and says parsererro but still lets them add text
Answer

At the end of the name of the image you uploaded .jpeg .png should be .pdf

I have the same problem.
Did a bit of trouble shooting.

Save on server: NO
jpeg and png work
PDF gives Parsererror

Save on server: YES
jpeg, png and PDF gives Parsererror

Please help



Login or Signup to post a comment