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custom image does not appear on iphone/ipad

Hello 


When I upload an image with iphone or ipad I get nothing, unless I scale it larger with at least 1000px width.


once the width is lower than 1000px the images disappears but its canvas remain, also it remains as a layer.


any solution?

Thanks in advance. 


ff.jpg ff.jpg
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Answer

Hi,


could you please contact us via our support center, so we can help you to sort out the issue.


http://support.fancyproductdesigner.com/support/tickets/new


Thank you


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