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Fancy Product Designer & Multistep Product Configurator


custom image does not appear on iphone/ipad


When I upload an image with iphone or ipad I get nothing, unless I scale it larger with at least 1000px width.

once the width is lower than 1000px the images disappears but its canvas remain, also it remains as a layer.

any solution?

Thanks in advance. 

ff.jpg ff.jpg
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could you please contact us via our support center, so we can help you to sort out the issue.


Thank you

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