Canvas size and print files

Posted over 1 year by Basman Basman

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Basman Basman

Hello 


I made a T-shirt with 25cm x 27cm printing area. with 300dpi I had to make the canvas 6800px by 6000px in order to get printable exportation files. I used CSS to fit it in the webpage and it worked. 


However, in phones it's not loading due to it's huge size (I guess).

I also have hoodie with 9462px by 8342px canvas and it's not loading as well 


is there a way to solve this? or to separate the canvas size from the exportation size(actual size)? 


Help please

Thank you 

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rady kal

rady kal posted over 1 year Admin Best Answer

Hi,


could you please contact us via our support center, so we can help you to sort out the issue.


http://support.fancyproductdesigner.com/support/tickets/new


Thank you

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rady kal

rady kal posted over 1 year Admin Answer

Hi,


could you please contact us via our support center, so we can help you to sort out the issue.


http://support.fancyproductdesigner.com/support/tickets/new


Thank you

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