I made a T-shirt with 25cm x 27cm printing area. with 300dpi I had to make the canvas 6800px by 6000px in order to get printable exportation files. I used CSS to fit it in the webpage and it worked.
However, in phones it's not loading due to it's huge size (I guess).
I also have hoodie with 9462px by 8342px canvas and it's not loading as well
is there a way to solve this? or to separate the canvas size from the exportation size(actual size)?
Help please
Thank you
rady kal
said
about 1 year ago
Answer
Hi,
could you please contact us via our support center, so we can help you to sort out the issue.
Basman Basman
Hello
I made a T-shirt with 25cm x 27cm printing area. with 300dpi I had to make the canvas 6800px by 6000px in order to get printable exportation files. I used CSS to fit it in the webpage and it worked.
However, in phones it's not loading due to it's huge size (I guess).
I also have hoodie with 9462px by 8342px canvas and it's not loading as well
is there a way to solve this? or to separate the canvas size from the exportation size(actual size)?
Help please
Thank you