When I add custom-text to my design in FPD (frontend) with special characters or makes linebreaks, the details (PDF) in backend won't be exported - only the first site, which is the design.
Is that a generel problem or can it be fixed somehow?
Kind Regards //Troels
0 Votes
R
Rhiannon Doyle posted
over 2 years ago
AdminBest Answer
Ah I see, that's very helpful thank you!
I will convert this into a ticket so the developer can recreate.
0 Votes
3 Comments
Sorted by
R
Rhiannon Doyleposted
over 2 years ago
AdminAnswer
Ah I see, that's very helpful thank you!
I will convert this into a ticket so the developer can recreate.
0 Votes
T
Troels Jensenposted
over 2 years ago
Hi Rhiannon,
Thanks for your reply.
I've recently tried with your own backend-demo, which means I made a design with custom text (using linebreaks and quotation marks) and completed an order.
In backend I used Print-Ready Export to genereate a pdf (and clicked "Add an additional page with information about all elements").
I've attached two pdf's where the first with special characters only show one page (design) and the one without shows two pages (design and additional information).
Hi FPD,
When I add custom-text to my design in FPD (frontend) with special characters or makes linebreaks, the details (PDF) in backend won't be exported - only the first site, which is the design.
Is that a generel problem or can it be fixed somehow?
Kind Regards
//Troels
0 Votes
Rhiannon Doyle posted over 2 years ago Admin Best Answer
Ah I see, that's very helpful thank you!
I will convert this into a ticket so the developer can recreate.
0 Votes
3 Comments
Rhiannon Doyle posted over 2 years ago Admin Answer
Ah I see, that's very helpful thank you!
I will convert this into a ticket so the developer can recreate.
0 Votes
Troels Jensen posted over 2 years ago
Hi Rhiannon,
Thanks for your reply.
I've recently tried with your own backend-demo, which means I made a design with custom text (using linebreaks and quotation marks) and completed an order.
In backend I used Print-Ready Export to genereate a pdf (and clicked "Add an additional page with information about all elements").
I've attached two pdf's where the first with special characters only show one page (design) and the one without shows two pages (design and additional information).
Hope it makes sense :)
Attachments (2)
withoutspeci....pdf
43.4 KB
withspecialc....pdf
76.6 KB
0 Votes
Rhiannon Doyle posted over 2 years ago Admin
Hi Troels
I can't recreate your issue with special characters - does your font definitely have them?
What method are you using for a line break?
0 Votes
Login or Sign up to post a comment