Google fonts not loading at PDF export

Posted about 3 years by bms

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b
bms

Hi,


I need to export my product design to a Layered PDF but when I do, the Google fonts are not showing in the PDF. It just shows 'Arial' as the selected font.


How can I solve this problem so I can see my Google fonts in the exported PDF?


Thank you very much!

0 Votes

rady kal

rady kal posted about 3 years Admin Best Answer

Please open a support ticket so we can have a closer look at your issue 

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5 Comments

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daniel posted about 1 month

Same problem here. I am reading some articles like this:


https://support.fancyproductdesigner.com/support/solutions/articles/13000069360--pro-export-handpicked-ttf-fonts-for-print-ready-export


About "Find a handpicked list of TTF fonts that work well with the Product Builder and the print-ready export."


I can't understand this way of working, it's totally useless that we can use a font in Fancy Product Designer if then it can't be exported.

0 Votes

K

Konstantins Steblovskis posted 3 months

same here paid $250 to upgrade PRO i think i would better stay with old one at least fonts were loading !

0 Votes

M

Martijn Attema posted 4 months

Same here failed to open font error code

0 Votes

G

Ged Lightfoot posted 9 months

Hi - was this issue ever resolved? I have the pro export but can not get the fonts to download at all. Just converts to Arial everytime. Even if i select PDF with fonts i get 'failed to open font in PDF fit

0 Votes

rady kal

rady kal posted about 3 years Admin Answer

Please open a support ticket so we can have a closer look at your issue 

0 Votes

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