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Fancy Product Designer & Multistep Product Configurator

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Fatal error

Hi,

I received an automatic message from the wp native health checker that there is a fatal error caused by FPD:


Une erreur de type E_COMPILE_ERROR a été causée dans la ligne 27 du fichier /home/xxxxxxxx/public_html/wp-content/plugins/fancy-product-designer/admin/class-admin.php. Message d’erreur : require_once(): Failed opening required '/home/xxxxxxxx/public_html/wp-content/plugins/fancy-product-designer/admin/old/class-admin-designs.php' (include_path='.:/opt/alt/php73/usr/share/pear')


WordPress version 5.3
Theme : Avada
Extension : Fancy Product Designer (version 4.1.3)
PHP version 7.3.11


Anyone having the same problem?


Answer

Please open a support ticket on our website so we can have a closer look at your issue. 

https://support.fancyproductdesigner.com/support/tickets/new


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