Welcome to the support center for

Fancy Product Designer & Multistep Product Configurator


Save template

When the customer uploads over 1000 pixels of images to the template

does not save template

small uploaded pictures

save is good

Save On Server: Yes

for your information




did you enable account product storage in browser? It seems as if you use a lot of images.


Thank you


Number of pictures 15 pieces

Does not save

how to find a solution?

what else do i need to upgrade?


memory_limit 2048M

post_max_size 2048M

upload_max_filesize 1024M

max_input_vars 5000

max_execution_time 300


php_value memory_limit 2048M

php_value post_max_size 2048M

php_value upload_max_filesize 1024M

php_value max_input_vars 5000

php_value max_execution_time 300

please open a support ticket so we can have a closer look at your issue. 

I realized that it was impossible to save the template as the number of images increased.

image processing and hosting;

It should be linked to systems such as Uploadcare.com

Thank you

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