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Fancy Product Designer & Multistep Product Configurator

Answered

Reset Button removes layers

I've set-up a tee-shirt, which consists of a few layers, Base, Shadow and Text.

If you click on the shirt, the color selector pops up. It has  a color button and a reset button.

image


If you click the RESET button, all the layers disappear from the canvas, leaving only the Base layer.


I have all the layers locked in the designer.


Is there a way to make this stop happening?


Answer

Please open a support ticket on our website, so we can have a closer look at your issue.  


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