Reset Button removes layers

Posted over 3 years by Rick Freeman

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Rick Freeman

I've set-up a tee-shirt, which consists of a few layers, Base, Shadow and Text.

If you click on the shirt, the color selector pops up. It has  a color button and a reset button.

image


If you click the RESET button, all the layers disappear from the canvas, leaving only the Base layer.


I have all the layers locked in the designer.


Is there a way to make this stop happening?


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rady kal

rady kal posted about 3 years Admin Best Answer

Please open a support ticket on our website, so we can have a closer look at your issue.  

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Plakkers posted over 1 year

Has a solution been found for this yet?

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rady kal

rady kal posted about 3 years Admin Answer

Please open a support ticket on our website, so we can have a closer look at your issue.  

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