Export as Layered PDF and SVG Bugs

Posted over 4 years ago by Josh Deving

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Josh Deving

I created a test sign to see if I can do an export that will allow me to edit the individual items but the Layered PDF exports nothing and the SVG option doesn't embed the images.

Here is the original design I created.

Here is the black Layered PDF

Here is the PDF with static PNG which works but is flattened

Here is the SVG with the missing image link highlighted.


Are these export bugs or is there another setting that I need to configure?

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rady kal

rady kal posted over 4 years ago Admin Best Answer

Please open a support ticket on our website so we can have a closer look at your issue https://support.fancyproductdesigner.com/support/home

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Josh Deving posted over 4 years ago

Yes I've already opened a ticket #59584 but was told to repurchase my support license. As this is a bug and not a support issue I have tried to notify you here.

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rady kal

rady kal posted over 4 years ago Admin Answer

Please open a support ticket on our website so we can have a closer look at your issue https://support.fancyproductdesigner.com/support/home

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p

paul gadsdon posted over 4 years ago

I cant help but exact same here, the svg is editable but doesnt include any images. Also the images downloaded with the JPG are only 25% the size of the original which means it cannot be printed

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