I added cusmizable product to cart http://prntscr.com/o1rmfg with designed image. When I am going to checkout selected images not visible.
Instead I see only default image http://prntscr.com/o1rnpn. Exist posibility to show on checkout page customizable image ?
0 Votes
Rafael D posted
about 5 years ago
AdminBest Answer
You can select which image shall be shown in the cart going to Fancy Product Designer -> Settings -> WooCommerce -> Cart -> and enable "Customized product thumbnail". If you already selected it and it still doesn't work please open a support ticket on our website https://support.fancyproductdesigner.com/support/home so we can have a closer look at your issue.
Could I make a comment on this. It is not sufficient to just show a thumbnail as it should also show in the written order in the cart because if as in my case its on a tshirt its to small for the customer to see subtle differences in the design. Say for e.g. a customer orders 2 similar shirts they cannot tell the difference between the designs by the thumbnail. Could you add this ASAP please. Please see attached example.
You can select which image shall be shown in the cart going to Fancy Product Designer -> Settings -> WooCommerce -> Cart -> and enable "Customized product thumbnail". If you already selected it and it still doesn't work please open a support ticket on our website https://support.fancyproductdesigner.com/support/home so we can have a closer look at your issue.
I added cusmizable product to cart http://prntscr.com/o1rmfg with designed image. When I am going to checkout selected images not visible.
Instead I see only default image http://prntscr.com/o1rnpn. Exist posibility to show on checkout page customizable image ?
0 Votes
Rafael D posted about 5 years ago Admin Best Answer
You can select which image shall be shown in the cart going to Fancy Product Designer -> Settings -> WooCommerce -> Cart -> and enable "Customized product thumbnail". If you already selected it and it still doesn't work please open a support ticket on our website https://support.fancyproductdesigner.com/support/home so we can have a closer look at your issue.
0 Votes
3 Comments
Rafael D posted almost 5 years ago Admin
You can open a feature request in our forum so we can keep this in mind for further updates: https://support.fancyproductdesigner.com/support/discussions/forums/5000217737
0 Votes
Nick hooykaas posted almost 5 years ago
Could I make a comment on this.
It is not sufficient to just show a thumbnail as it should also show in the written order in the cart because if as in my case its on a tshirt its to small for the customer to see subtle differences in the design.
Say for e.g. a customer orders 2 similar shirts they cannot tell the difference between the designs by the thumbnail.
Could you add this ASAP please.
Please see attached example.
Attachments (1)
NAMES HERE I....png
117 KB
0 Votes
Rafael D posted about 5 years ago Admin Answer
You can select which image shall be shown in the cart going to Fancy Product Designer -> Settings -> WooCommerce -> Cart -> and enable "Customized product thumbnail". If you already selected it and it still doesn't work please open a support ticket on our website https://support.fancyproductdesigner.com/support/home so we can have a closer look at your issue.
0 Votes
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