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Fancy Product Designer & Multistep Product Configurator

Answered

Theme Issue

I installed FPD on a WordPress/WooCommerce theme called Porto.


The issue is that after designing the product, the custom image is not getting updated as the product featured image.


I changed the theme to TwentyNineteen and it worked without any issue. It looks like something in Porto Theme is not letting FPD update the featured image. 


How can I check and debug this conflict?

I enabled the Debug Mode and all the hooks were found. So not really sure how to catch the problem now.


image

Answer

Please open a support ticket on our website https://support.fancyproductdesigner.com/ so we can have a closer look at your issue. 


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