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Posted about 4 years ago by Andrej R
Dear Sir or Madam,
It works, but sometimes there are orders where the customer creates significantly more than 25 characters.When I click "LOAD IN VIEWER", only the first 25 characters are displayed and the rest is not visible.But in the field of "ADDED BY CUSTOMER" is the whole text.In addition, this truncated text is set in default font, which is also not right
Example:
0 Votes
rady kal posted about 4 years ago Admin Best Answer
Please open a support ticket so we can have a closer look at your issue.
2 Comments
rady kal posted about 4 years ago Admin Answer
Andrej R posted about 4 years ago
Here I have create a video, where you can see that the text may have been saved as a cache, but not displayed!
Attachments (1)
charakterspr....mp43.35 MB
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Dear Sir or Madam,
It works, but sometimes there are orders where the customer creates significantly more than 25 characters.
When I click "LOAD IN VIEWER", only the first 25 characters are displayed and the rest is not visible.
But in the field of "ADDED BY CUSTOMER" is the whole text.
In addition, this truncated text is set in default font, which is also not right
Example:
How can I solve the problem?Many thanks in advance for your help.
Andrej
0 Votes
rady kal posted about 4 years ago Admin Best Answer
Please open a support ticket so we can have a closer look at your issue.
0 Votes
2 Comments
rady kal posted about 4 years ago Admin Answer
Please open a support ticket so we can have a closer look at your issue.
0 Votes
Andrej R posted about 4 years ago
Here I have create a video, where you can see that the text may have been saved as a cache, but not displayed!
Attachments (1)
charakterspr....mp4
3.35 MB
0 Votes
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