Answered
Limit of Maximum Characters
Dear Sir or Madam,
I have set for each product individually a limit for the characters.
It works, but sometimes there are orders where the customer creates significantly more than 25 characters.
When I click "LOAD IN VIEWER", only the first 25 characters are displayed and the rest is not visible.
But in the field of "ADDED BY CUSTOMER" is the whole text.
In addition, this truncated text is set in default font, which is also not right
Example:
Many thanks in advance for your help.
Andrej
Here I have create a video, where you can see that the text may have been saved as a cache, but not displayed!
Please open a support ticket so we can have a closer look at your issue.