There appears to be a bit when changing the color for the first time on my product. If you reset the product and then change the color it works but always the first time it does not work...
rady kal posted
about 5 years ago
AdminBest Answer
It works. I just recommend to type in the color hex code in the color field from the color you are using (black) so the first color shows the color that is currently shown.
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rady kalposted
about 5 years ago
Admin
Please open a support ticket so we can have a closer look at your issue.
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C
Cody Scottposted
about 5 years ago
See the attached video I just took this morning for the bug. Like I said when I "reset" the product it works after that but not until I do that.
It works. I just recommend to type in the color hex code in the color field from the color you are using (black) so the first color shows the color that is currently shown.
There appears to be a bit when changing the color for the first time on my product. If you reset the product and then change the color it works but always the first time it does not work...
Can this get fixed?
https://www.rocketzippy.com/?product=rocket-drive
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rady kal posted about 5 years ago Admin Best Answer
It works. I just recommend to type in the color hex code in the color field from the color you are using (black) so the first color shows the color that is currently shown.
0 Votes
3 Comments
rady kal posted about 5 years ago Admin
Please open a support ticket so we can have a closer look at your issue.
0 Votes
Cody Scott posted about 5 years ago
See the attached video I just took this morning for the bug. Like I said when I "reset" the product it works after that but not until I do that.
Attachments (1)
bandicam 201....mp4
1.53 MB
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rady kal posted about 5 years ago Admin Answer
It works. I just recommend to type in the color hex code in the color field from the color you are using (black) so the first color shows the color that is currently shown.
0 Votes
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