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Fancy Product Designer & Multistep Product Configurator


What to do when the customer skips the edit

Hello everyone,

I am using the FPD to make my customers upload a picture in the picture frame shown on the attached screenshot.

Unfortunately around half of my customers is not uploading a picture and then I am stuck with the text "Foto hinzufügen" on my exported print PDF.

Has anyone an idea how I could fall back on a photo without the frame when my user is not uploading an image?

I saw I could make the edit mandatory but then I will not sell products to customers who do not want the personalization.

Thanks in advance



You can exclude this layer from export in the product builder. Currently it is only possible using our admin solution (admin.fancyproductdesigner.com) but it will be possible in the base export in a couple of weeks as well. 

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