rady kal posted
almost 5 years ago
AdminBest Answer
Please open a support ticket so we can have a closer look at your issue.
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3 Comments
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M
Marcoposted
over 1 year ago
I have the same issue. I've recreated the product in the product builder to make sure all white space is removed, and the bleed is set to 0. However, there is always white space around the image when the print ready export file is created.
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D
Danny Ashmoreposted
over 1 year ago
Hi Daniel, did you manage to find a solution to this at all please? I have the same issue!
Thanks
0 Votes
rady kalposted
almost 5 years ago
AdminAnswer
Please open a support ticket so we can have a closer look at your issue.
Hi,
my print pdf is not output correctly. I always have a white margin / pading where the print box is, although Bleed is set to 0.
Maybe this is because the scaling in the Product Builder always changes slightly.
The problem is recorded in the video:
https://www.useloom.com/share/437cba48226f495f971f79020b36e2a0
Is anyone aware of the problem and knows a solution?
Daniel
Attachments (1)
22053152.pdf
98.4 KB
0 Votes
rady kal posted almost 5 years ago Admin Best Answer
Please open a support ticket so we can have a closer look at your issue.
0 Votes
3 Comments
Marco posted over 1 year ago
I have the same issue. I've recreated the product in the product builder to make sure all white space is removed, and the bleed is set to 0. However, there is always white space around the image when the print ready export file is created.
0 Votes
Danny Ashmore posted over 1 year ago
Hi Daniel, did you manage to find a solution to this at all please? I have the same issue!
Thanks
0 Votes
rady kal posted almost 5 years ago Admin Answer
Please open a support ticket so we can have a closer look at your issue.
0 Votes
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