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Fancy Product Designer & Multistep Product Configurator

Answered

Different size in order than I set in FPD

Hi, I set size 172x172mm in Product boulder in FPD (image set-size.jpg). I save product. I make design and make order and in BO I want export this design from woocommerce orders and there are 635x635mm (image size-in-order.jpg). Where is a mistake?


Answer

Please open a support ticket so we can have a closer look at your issue.


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