Is there way to "auto-start" ht e guided tour when customizer is loaded rather than the user having to click on the compass icon?
1 person has this question
D
DomZub
said
over 3 years ago
Is there a way to disable the autostart but still keep the guided tour?
2 people like this
Rafael D
said
over 4 years ago
yes, thats correct but now you've inserted it twice. Please remove one of the guided tours. It doesn't matter to which are you place it within the dropzone.
P
Phil Matt
said
almost 5 years ago
In UI Composer -> Action, drag the Guided Tour button to WHERE?
Rafael D
said
almost 6 years ago
if you open the website for the first time, yes. If you revisit the site only when the button "guided tour" is clicked.
A
Anders Nordlander
said
almost 6 years ago
Does the "guided tour" start automatically on load then?
Rafael D
said
almost 6 years ago
In UI Composer -> Action you have to drag "Guided Tour" in to any area of the current UI
A
Anders Nordlander
said
almost 6 years ago
Sorry, was a bit unclear, ment: where do I toggle the autostart?
In Fancy product Designer -> UI Composer -> Guided tour
A
Anders Nordlander
said
almost 6 years ago
Where do I turn on this function?
G
Gerald Hutchman
said
almost 6 years ago
Hmmm. O.K. Thanks.
Rafael D
said
almost 6 years ago
We did it on purpose. Usually if a user opens the website and uses the customizer he understands what to do so it doesn't bother people to view the guided tour again and again while opening it. In the other browsers it should behave the same except if you browse in private mode which you seem to do.
You can add the action guided tour to your UI Layout so if users click it, the guided tour will show again.
G
Gerald Hutchman
said
almost 6 years ago
O.K. Clearing cookies in the chrome browser worked but how is the average end user supposed to know that. It opens every time in other browsers. Can that not be made to happen in the Chrome browser as well?
Rafael D
said
almost 6 years ago
It should work in Chrome as well. If you closed it once, it won't show again in the browser. You can only view it again using another device and opening it in Chrome or delete all Cookies in your browser.
G
Gerald Hutchman
said
almost 6 years ago
Thanks radykal. It does work in the Firefox and Edge browsers but not in Google Chrome. What can be doe to make it work in Chrome?
Rafael D
said
almost 6 years ago
This is already included, but once you close the guided tour, it will not come up anymore. Try that another browser and maybe clear your cache then you will see it.
Is there a way to disable the autostart but still keep the guided tour?
2 people like this
yes, thats correct but now you've inserted it twice. Please remove one of the guided tours. It doesn't matter to which are you place it within the dropzone.
In UI Composer -> Action, drag the Guided Tour button to WHERE?
if you open the website for the first time, yes. If you revisit the site only when the button "guided tour" is clicked.
Does the "guided tour" start automatically on load then?
In UI Composer -> Action you have to drag "Guided Tour" in to any area of the current UI
Sorry, was a bit unclear, ment: where do I toggle the autostart?
In Fancy product Designer -> UI Composer -> Guided tour
Where do I turn on this function?
Hmmm. O.K. Thanks.
We did it on purpose. Usually if a user opens the website and uses the customizer he understands what to do so it doesn't bother people to view the guided tour again and again while opening it. In the other browsers it should behave the same except if you browse in private mode which you seem to do.
You can add the action guided tour to your UI Layout so if users click it, the guided tour will show again.
O.K. Clearing cookies in the chrome browser worked but how is the average end user supposed to know that. It opens every time in other browsers. Can that not be made to happen in the Chrome browser as well?
It should work in Chrome as well. If you closed it once, it won't show again in the browser. You can only view it again using another device and opening it in Chrome or delete all Cookies in your browser.
Thanks radykal. It does work in the Firefox and Edge browsers but not in Google Chrome. What can be doe to make it work in Chrome?
This is already included, but once you close the guided tour, it will not come up anymore. Try that another browser and maybe clear your cache then you will see it.