I when import demo it not run and message :
Fatal error: Class 'ZipArchive' not found in /home/labelsonlinecom/public_html/lol/wp-content/plugins/fancy-product-designer/admin/class-admin-import.php on line 30
please open a support ticket so we can have a closer look at your issue.
Please help me, I have to open a support ticket something? I don't understand, please explan.
https://support.fancyproductdesigner.com/support/tickets/new you can open it on this link.
1) log in to your cPanel, and click on the icon labeled "PHP PEAR Packages" (in the Software section). Next, in the search box (underneath the "Find a PHP Extensions and Applications Package" heading, type in "zip" and click the Go button. On the next page, you should see a listing for Archive_Zip - simply click on the Install link on the right hand side.
2) cpanel -> Select PHP version -> check zip module in this page
This absolutely worked for me... fantastic!
Strange how I had to do this though at all, on a brand new hosting package at current php version etc with a brand new WP install and fresh download of the Fancy plugin :)