I've had several clients complain about the new product builder in 3.9.0.
Any chance there could be a configuration option to continue to utilize the previous variation?
0 Votes
rady kal posted
over 5 years ago
AdminBest Answer
What is your ticket ID? If you find bugs in the product builder actually the support team will communicate that with the developers.
If you just prefer the old layout, the support team will tell you to open a feature request. But this will not happen. The new layout is much more user-friendly than the older one.
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rady kalposted
over 5 years ago
AdminAnswer
What is your ticket ID? If you find bugs in the product builder actually the support team will communicate that with the developers.
If you just prefer the old layout, the support team will tell you to open a feature request. But this will not happen. The new layout is much more user-friendly than the older one.
0 Votes
A
Adam Van Deusenposted
over 5 years ago
Ok "everyone" is obviously not as I have clients who prefer the previous layout. If your not planning to offer my suggested feature that is fine, but your responses are crude to a paying customer. Thank you for your time.
0 Votes
A
Adam Van Deusenposted
over 5 years ago
@radykal I opened a ticket yesterday and was told to post this here. So which is it?
0 Votes
rady kalposted
over 5 years ago
Admin
We were running a beta stage with the new product builder and everyone was happy with the new layout.
0 Votes
rady kalposted
over 5 years ago
Admin
No, if you have problems with the new product builder, please open a ticket and explain the issues.
I've had several clients complain about the new product builder in 3.9.0.
Any chance there could be a configuration option to continue to utilize the previous variation?
0 Votes
rady kal posted over 5 years ago Admin Best Answer
What is your ticket ID? If you find bugs in the product builder actually the support team will communicate that with the developers.
If you just prefer the old layout, the support team will tell you to open a feature request. But this will not happen. The new layout is much more user-friendly than the older one.
0 Votes
5 Comments
rady kal posted over 5 years ago Admin Answer
What is your ticket ID? If you find bugs in the product builder actually the support team will communicate that with the developers.
If you just prefer the old layout, the support team will tell you to open a feature request. But this will not happen. The new layout is much more user-friendly than the older one.
0 Votes
Adam Van Deusen posted over 5 years ago
Ok "everyone" is obviously not as I have clients who prefer the previous layout. If your not planning to offer my suggested feature that is fine, but your responses are crude to a paying customer. Thank you for your time.
0 Votes
Adam Van Deusen posted over 5 years ago
@radykal I opened a ticket yesterday and was told to post this here. So which is it?
0 Votes
rady kal posted over 5 years ago Admin
We were running a beta stage with the new product builder and everyone was happy with the new layout.
0 Votes
rady kal posted over 5 years ago Admin
No, if you have problems with the new product builder, please open a ticket and explain the issues.
0 Votes
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