Problems with Gravity Form integration

Posted over 4 years ago by Damian Hachula

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Damian Hachula

Hi,

I connected FPD with Gravity Forms as described in https://support.fancyproductdesigner.com/support/solutions/articles/13000033292--plus-connecting-gravity-form-with-fancy-product-designer

The problem is that the customer's orders aren't showing in Orders tab. I also get emails with a lot of code instead of picture of designed product. See attached image.

Any ideas?

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rady kal posted over 4 years ago Admin Best Answer

please open a support ticket so we can have a closer look at your issue.

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4 Comments

gryadn posted almost 4 years ago

Use this
WooCommerce Gravity Forms Product Add-Ons

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rady kal posted almost 4 years ago Admin

they don't show up in the orders tab. With gravity forms there are entries for that form.

Sending images by mail is currently not possible. For the mails you have to disable the fpd_data from being sent along (what you're seeing is the order data).

In the notification settings of your form, you most likely currently have {all_fields} in the message. You need to change this and remove the fpd_data field, please see the gravity forms documentation on how to do this: https://docs.gravityforms.com/configuring-notifications-in-gravity-forms/

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Ivan Marik posted almost 4 years ago

Did you ever get this resolved? How did you do it? I am having the same issue.

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rady kal posted over 4 years ago Admin Answer

please open a support ticket so we can have a closer look at your issue.

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