The problem is that the customer's orders aren't showing in Orders tab. I also get emails with a lot of code instead of picture of designed product. See attached image.
please open a support ticket so we can have a closer look at your issue.
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gryadnposted
almost 4 years ago
Use this WooCommerce Gravity Forms Product Add-Ons
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rady kalposted
almost 4 years ago
Admin
they don't show up in the orders tab. With gravity forms there are entries for that form.
Sending images by mail is currently not possible. For the mails you have to disable the fpd_data from being sent along (what you're seeing is the order data).
Hi,
I connected FPD with Gravity Forms as described in https://support.fancyproductdesigner.com/support/solutions/articles/13000033292--plus-connecting-gravity-form-with-fancy-product-designer
The problem is that the customer's orders aren't showing in Orders tab. I also get emails with a lot of code instead of picture of designed product. See attached image.
Any ideas?
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rady kal posted over 4 years ago Admin Best Answer
please open a support ticket so we can have a closer look at your issue.
0 Votes
4 Comments
gryadn posted almost 4 years ago
Use this
WooCommerce Gravity Forms Product Add-Ons
0 Votes
rady kal posted almost 4 years ago Admin
they don't show up in the orders tab. With gravity forms there are entries for that form.
Sending images by mail is currently not possible. For the mails you have to disable the fpd_data from being sent along (what you're seeing is the order data).
In the notification settings of your form, you most likely currently have {all_fields} in the message. You need to change this and remove the fpd_data field, please see the gravity forms documentation on how to do this: https://docs.gravityforms.com/configuring-notifications-in-gravity-forms/
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Ivan Marik posted almost 4 years ago
Did you ever get this resolved? How did you do it? I am having the same issue.
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rady kal posted over 4 years ago Admin Answer
please open a support ticket so we can have a closer look at your issue.
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