Answered

Canvas touch scrolling on iOS

i cant disable Canvas touch scrolling on iOS. still works in the designer, although I turned it off in the settings

 

iPhone 6s and iPhone 5s. Everything works fine on android


Who has the same problem? Can someone test on other iPhone models?

  • Be sure you have the newest Update of Fancy Product Designer. If this issue still occurs please open a ticket so we can have a closer look at it. 

  • I have the version 3.8.8 ...

    Should canvas touch scrolling mean that when I place an image or text and want to move it with my finger, the canvas stops moving? ... I have turned it off and he still does

  • I had the same problem. My solution was to switch from FabricJS Version 1.6.7 to 2.+ in the main FPD settings. I haven't fully tested this solution, but it did solve the iOS canvas scrolling bug for me.

    image


  • Brian Saetre. Thank you, it help

  •  I had exactly the same problem and it was fixed with the FabricJS Version switch from 1.6.7 to 2.+


    ...... only problem now is that the photo filters are no longer working. They work just fine with 1.6.7 but not with 2.+


    If anyone has a solution, I'd love to hear it.

  • Please open a support ticket on our website so we can have a closer look at your issue https://support.fancyproductdesigner.com/support/home

  • This is fixed now, thanks.

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