i cant disable Canvas touch scrolling on iOS. still works in the designer, although I turned it off in the settings
iPhone 6s and iPhone 5s. Everything works fine on android
Who has the same problem? Can someone test on other iPhone models?
0 Votes
Brian Saetre posted
almost 5 years ago
Best Answer
I had the same problem. My solution was to switch from FabricJS Version 1.6.7 to 2.+ in the main FPD settings. I haven't fully tested this solution, but it did solve the iOS canvas scrolling bug for me.
I had exactly the same problem and it was fixed with the FabricJS Version switch from 1.6.7 to 2.+
...... only problem now is that the photo filters are no longer working. They work just fine with 1.6.7 but not with 2.+
If anyone has a solution, I'd love to hear it.
0 Votes
M
Maxposted
almost 5 years ago
Brian Saetre. Thank you, it help
0 Votes
Brian Saetreposted
almost 5 years ago
Answer
I had the same problem. My solution was to switch from FabricJS Version 1.6.7 to 2.+ in the main FPD settings. I haven't fully tested this solution, but it did solve the iOS canvas scrolling bug for me.
0 Votes
F
FPD Customerposted
almost 5 years ago
I have the version 3.8.8 ...
Should canvas touch scrolling mean that when I place an image or text and want to move it with my finger, the canvas stops moving? ... I have turned it off and he still does
0 Votes
rady kalposted
almost 5 years ago
Admin
Be sure you have the newest Update of Fancy Product Designer. If this issue still occurs please open a ticket so we can have a closer look at it.
i cant disable Canvas touch scrolling on iOS. still works in the designer, although I turned it off in the settings
iPhone 6s and iPhone 5s. Everything works fine on android
Who has the same problem? Can someone test on other iPhone models?
0 Votes
Brian Saetre posted almost 5 years ago Best Answer
I had the same problem. My solution was to switch from FabricJS Version 1.6.7 to 2.+ in the main FPD settings. I haven't fully tested this solution, but it did solve the iOS canvas scrolling bug for me.
0 Votes
7 Comments
Gerard Haughey posted about 4 years ago
This is fixed now, thanks.
0 Votes
rady kal posted about 4 years ago Admin
Please open a support ticket on our website so we can have a closer look at your issue https://support.fancyproductdesigner.com/support/home
0 Votes
Gerard Haughey posted about 4 years ago
I had exactly the same problem and it was fixed with the FabricJS Version switch from 1.6.7 to 2.+
...... only problem now is that the photo filters are no longer working. They work just fine with 1.6.7 but not with 2.+
If anyone has a solution, I'd love to hear it.
0 Votes
Max posted almost 5 years ago
Brian Saetre. Thank you, it help
0 Votes
Brian Saetre posted almost 5 years ago Answer
I had the same problem. My solution was to switch from FabricJS Version 1.6.7 to 2.+ in the main FPD settings. I haven't fully tested this solution, but it did solve the iOS canvas scrolling bug for me.
0 Votes
FPD Customer posted almost 5 years ago
I have the version 3.8.8 ...
Should canvas touch scrolling mean that when I place an image or text and want to move it with my finger, the canvas stops moving? ... I have turned it off and he still does
0 Votes
rady kal posted almost 5 years ago Admin
Be sure you have the newest Update of Fancy Product Designer. If this issue still occurs please open a ticket so we can have a closer look at it.
0 Votes
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