Fancy Product Designer not loading correctly?

Alisha Choi

started a topic over 6 years ago

I'm new. Just installed the Fancy Product Designer today.

I don't know how to fix this issue. I tried "page" and "lightbox". it doesn't matter. The designer is not loading correctly.

Here is the link you can see.

Thank you for your help!

Rafael D
said over 6 years ago

I can see the designer on the page. Could you explain your issue more detailed please?
A

Alisha Choi
said over 6 years ago

Yes. It is working properly now. Thx!
A

AJ
said over 6 years ago

I am having the same issue. I try to select page and lightbox and neither of them work on the live website. I only get the embedded version of the product designer. How do I activate so Lightbox works?
Rafael D
said over 6 years ago

please open a support ticket so we can have a closer look at your issue.

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