Unable to upload images

Posted about 4 years by Tony Doublin

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Tony Doublin

Hello,


Can anyone tell my why I am receiving an error message whenever I try to upload an image on the fancy product designer. I've tried to check my setting but I'm not seeing anything that allow me to enable loading images from file.

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rady kal

rady kal posted about 4 years Admin Best Answer

Please open a support ticket for your issue so we can have a closer look at which error occurs. (Although you can already check in your Fancy Product Designer -> settings -> custom image uploads whether you set a minimum width, height, file size,..../ If you aren't able to upload any image at all you can also check whether you enabled the image module in your UI)

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rady kal

rady kal posted about 4 years Admin Answer

Please open a support ticket for your issue so we can have a closer look at which error occurs. (Although you can already check in your Fancy Product Designer -> settings -> custom image uploads whether you set a minimum width, height, file size,..../ If you aren't able to upload any image at all you can also check whether you enabled the image module in your UI)

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